The End Conversation block serves as the definitive point for the conclusion of a dialog. Its purpose is to facilitate a natural and logical closure to user interactions, ensuring a pleasant and professional end to the session. The capability to have multiple "End Conversation" blocks within a single dialog allows for various exit points, accommodating different conversational paths.
Functionality
Provides a structured and natural endpoint to the dialog.
Enables multiple exit points to handle various conversation outcomes.
Ensures a consistent and professional end-user experience.
Getting Started
This represents the currently selected response. It contains the closing messages that will be communicated to the caller.
Determine how the chatbot will communicate with you â
SSML (Speech Synthesis Markup Language) â Enhances the chatbot's voice to sound more natural when speaking to you.
Text â Enables the chatbot to reply to you with text.
Cross Platform â Allows the chatbot to respond to you in both voice and text, suitable for various platforms.
JSON (JavaScript Object Notation) â Transforms the cross-platform response into JSON format, efficient for data representation. Please note that once converted to JSON, this cannot be undone.
The prompt begins with a greettext snippet, followed by company-specific information embedded within static spoken text. This provides additional context or information to the user.
You can specify how the chatbot should react if it does not receive a response from you within a 10-second window.
