Spelling Post-Processing for Phone

• utterance: Retrieve your raw utterance from a storage block using intent.rawPlatformRequestBody.text (phoneV2 only). You can then use this storage variable in the service call.

• language: The language of your input. Currently, German (de) and English (en) are supported.

• numbers: (Optional) Specifies whether mis-transcribed numbers should be corrected. Pass any non-empty value to activate. Note: This parameter is enabled by default for backward compatibility.

• letters: (Optional) Specifies whether mis-transcribed letters should be corrected. Pass any non-empty value to activate. Note: This parameter is enabled by default for backward compatibility.

• result: Your processed input.

• ssml: Your result formatted in SSML, wrapped in <say-as interpret-as="characters">...</say-as>. Spaces are used to indicate groups separated by a short pause.

• URL: https://parloaservices.azurewebsites.net/api/SpellingProcessing?clientId=<CLIENT_ID>

• Header: x-functions-key: <AUTHCODE>

For authentication, replace <AUTHCODE> and <CLIENTID> with the values provided by your Parloa representative.

You can use the SSML output to instruct the chatbot on pronouncing each individual letter or number clearly in the dialogue. Alternatively, you may employ the "result" output for further processing and integration of the corrected utterance into the conversation flow.