List Slots
Last updated
Last updated
A list slot can connect Normalized Values to Synonyms to connect words to meaning. The following is an example of someone ordering coffee:
I would like to order a flat white please.
In the example, the Normalized Values would be Coffee, and one of the Synonyms is flat white.
The more synonyms you include, the better Parloa becomes at detecting what the user actually means, improving the bot's effectiveness and user experience.
To use this Slot in Parloa, you must first create a list slot in your Speech Assets. After that, you can add Normalized Values and Synonyms.
The following format is expected for bulk import/edit of custom slot types:
It is a comma-separated format in which the first entry of each line represents a specific slot value. The following values are synonyms for the first:
To delete values within a slot type, click on the icon next to the synonyms field. To remove synonyms, click on in the synonym token.
It is also possible to import/edit or remove slot types via the bulk edit feature. After clicking the button, a modal containing your existing slot type values will open.
