Public Services

Publicly available services provided by Parloa

Parloa offers a wide range of services that you can utilize to add extra functionality easily to each dialog.

Please note that Public services are available for all customers, while customer-specific adjustments may involve one-time development fees. Additionally, separate deployments for customer-specific requirements may incur monthly hosting fees. Certain services, such as SMS messaging, may also charge per use. For clarification, contact your Parloa representative.

Date and Birthdate Recognition

Improve date parsing accuracy and flexibility, ensuring precise interpretation of dates in non-standard formats for reliable data processing and analysis.

Spelling Post-Processing for Phone

Enhance transcription accuracy by correcting common misinterpretations of alphanumeric characters spelled out during phone calls with our Spelling Post-Processing service.

IBAN Validation

Validate and process entered or transcribed IBAN information for common mis-transcriptions and ensure validity with our IBAN Validation service.

License Plate Validation

Process and validate license plates from Germany, Switzerland, and North America, checking for mis-transcriptions and ensuring adherence to region-specific formats with our License Plate Validation Service.

Address Search

Search and validate address inputs, returning formatted information with our Address Search service.

Street Names per Postal Code

Enhance address dialogs by returning and setting STT hints for all street names within a postal code area in Germany, improving transcription accuracy.

Email Service

Send emails directly from your bot using Parloa's integrated email provider.

SMS Service

Enable your bot to send SMS messages through Parloa's SMS provider.

API Adapter

Simplify REST API integration with Parloa by converting data to a compatible format without the need for custom services.

Salesforce-Flow Connector

Streamline workflow integration by executing Salesforce Flows with managed input and output variables.

Opening Hours

Retrieve a business's or branch's working hours for specific dates and times effortlessly.

Speech-to-Text Hints

Boost Automatic Speech Recognition system accuracy for capturing proper nouns and industry-specific terminology by implementing Speech-to-Text Hints, guiding the system towards likely words or phrases in your dialogs.

Fuzzy Match Names

Enhance caller experiences by improving name verification accuracy and handling spelling variations, ensuring precise user authentication and product name confirmation.

Delay Service

Introduce a controlled delay to your dialog.