Integrate Parloa's VoIP infrastructure with Genesys Pure Cloud using SIP compliance, focusing on IP authentication, SIP trunk setup, and configuration adjustments in both Parloa and Genesys systems.
Tenios
Connect IP-PBX to Parloa via Tenios using either an IP trunk or SIP accounts, including setup, routing, and call handling configurations.
Twilio
Connect IP-PBX to Parloa via Twilio using a SIP trunk, including setup, routing, and call handling configurations.
SIP
Steps for generic SIP integration, including establishing a SIP trunk, forwarding and retrieving calls, and considerations for security and privacy, as well as PSTN integration for cases where SIP is not feasible.
