Last updated 8 months ago
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Genesys Cloud
Integrate Parloa's VoIP infrastructure with Genesys Pure Cloud using SIP compliance, focusing on IP authentication, SIP trunk setup, and configuration adjustments in both Parloa and Genesys systems.
Tenios
Connect IP-PBX to Parloa via Tenios using either an IP trunk or SIP accounts, including setup, routing, and call handling configurations.
Twilio
Connect IP-PBX to Parloa via Twilio using a SIP trunk, including setup, routing, and call handling configurations.
SIP
Steps for generic SIP integration, including establishing a SIP trunk, forwarding and retrieving calls, and considerations for security and privacy, as well as PSTN integration for cases where SIP is not feasible.
