Phone Integrations

Genesys Cloud

Integrate Parloa's VoIP infrastructure with Genesys Pure Cloud using SIP compliance, focusing on IP authentication, SIP trunk setup, and configuration adjustments in both Parloa and Genesys systems.

Tenios

Connect IP-PBX to Parloa via Tenios using either an IP trunk or SIP accounts, including setup, routing, and call handling configurations.

Twilio

Connect IP-PBX to Parloa via Twilio using a SIP trunk, including setup, routing, and call handling configurations.

SIP

Steps for generic SIP integration, including establishing a SIP trunk, forwarding and retrieving calls, and considerations for security and privacy, as well as PSTN integration for cases where SIP is not feasible.